July 12, 2023

Dear Valued Customer,

We would like to inform you that our EU web store under the company of BAMBULAB LIMITED, has recently changed its legal entity to Bambulab GmbH. This change is effective immediately.
Please note that this change in our legal entity does not affect our business operations or our commitment to providing you with high-quality products and services. All existing agreements, contracts, and commitments with our company will continue to be in force under the new legal entity.

Invoice Update

Due to this change, the name on your invoices will also be updated accordingly.
  1. If you have any orders placed before July 12, 2023 (based on payment timestamp), invoices have been automatically sent to your mailbox. Please check your email to download the invoice accordingly. If you cannot find this email in your inbox or need further assistance on the invoice, please contact our customer support and sub HCmit a ticket.
  2. For orders placed on or after July 12th, you will be able to download the updated invoice directly from your account center.
We would like to reassure you that this change was made to better align our legal structure with our business needs and to improve our overall operations. Our company will continue to provide the same level of quality and service that you have come to expect from us.
If you have any questions or concerns regarding this change, please do not hesitate to contact us at contact@bambulab.com. We appreciate your continued support and look forward to serving you under our new legal entity.

Bambu Lab Team