Frequently Asked Questions
VALUE-ADDED TAX CHARGES
In accordance with EU regulations, your purchase from Bambu Lab web store will be taxed based on the VAT of the destination country.
Prices listed on the product pages now include the applicable value-added tax rate for Germany, where our EU store is based. For customers outside of Germany, the value-added tax rate displayed at checkout will be adjusted based on the shipping country.
Learn more about the update.
According to EU regulations, your purchases from the Bambu Lab online store will be taxed according to the VAT at the destination country. Final price and VAT may vary based on shipping destination at checkout.
If your delivery address is in Norway and Switzerland, the price on the checkout page will not include Value Added Tax (VAT).
PRODUCT QUESTIONS
The printers are capable of operating within a voltage range of 120-240V. Please note it is not recommended to use the printers outside of the country they were purchased in.
We don't suggest the use of an adaptor or converter as this can cause damage to your machine, as well as void your machine's guarantee.
ORDER ISSUES
The invoice will include the order number, date, billing and shipping addresses, product name(s), quantity, price, and applicable taxes and fees.
CHECKOUT & PAYMENTS